Set up your account

How to handle "mini bundle" pricing

Written by Heather Piwowar
Updated over a week ago

How do I change my password?

Written by Heather Piwowar
Updated over a week ago

How do I add a new publisher package?

Create and set up a new publisher package.

Written by Jason Priem
Updated over a week ago

Why is "Backfile available as perpetual access" greyed out in the Parameters menu?

It's set to "Partial" and can't be changed...why?

Written by Jason Priem
Updated over a week ago

What do I do about this error: "this looks like an ISSN, but not one we recognize?"

If you notice this error for any of the journals you've uploaded, here's what to do.

Written by Jason Priem
Updated over a week ago

How do I set the cost of my Big Deal?

Change the default cost and increase % of your Big Deal so that it's correct for your institution.

Written by Jason Priem
Updated over a week ago

How do I upload custom perpetual access dates?

Modify perpetual access data with your own journal-level dates list

Written by Jason Priem
Updated this week

How do I upload custom à la carte prices?

Modify pricing data with your own journal-level pricelist

Written by Jason Priem
Updated over a week ago

How do I upload my COUNTER usage data?

Enable your custom forecasting model by uploading journal-level usage statistics.

Written by Jason Priem
Updated over a week ago

How do I add collaborators?

Add teammates in different roles to work with you on your Unsub profile.

Written by Jason Priem
Updated over a week ago

Video guided tour of Unsub

Written by Heather Piwowar
Updated over a week ago

What is required for setup?

Written by Heather Piwowar
Updated over a week ago